How to deal with slow phone charging?

*. Causes of problems 1. Use of non-original charger, data cable or damaged charger, data cable will cause slow charging.

2. The suitable charging temperature for the phone is 16°-35°. Due to the characteristics of lithium batteries, the "fear of heat and cold", the charging speed will decrease when charging outside this temperature range.

3. When the phone is used while charging or high power consuming applications are running in the background, the charging current will decrease and the charging speed will decrease. Besides, the temperature of the phone increases when the phone is in use. Due to the protection mechanism of the phone, the charging speed is further reduced.

4. Other factors such as the phone wearing a case, foreign objects in the charging port and not fully inserting the charging port can also affect the charging speed of the phone.

*. Solution

1. Please use the original charger and data cable to charge the phone.

2. Please charge the phone in a suitable temperature (16℃~35℃).

3. It is recommended not to charge your phone while you are using it. If charging is slow when the screen is off, please clear background apps or restart the phone.

4. The following factors may also cause slow charging, please troubleshoot according to the actual situation.

4.1 If your phone is wearing a phone case, it is recommended that you remove the phone case when charging. The phone case will affect the heat dis